A Method of Investigating the Ageing Perception and Satisfaction towards Product Appearances

Authors

  • A. Zuhairi A. Majid Universiti Sains Malaysia
  • Nurazlina Jamalludin Universiti Sains Malaysia

Abstract

The purpose of this paper is to proposing a method investigating on product appearance perceived by the ageing consumers. It also examines the relationship between ageing perception towards product appearance in order to better understand how they will respond to products as they grow older. A general literature review was conducted in an effort to identify the significant, substantive work to date. The data obtained in this study were collected from a questionnaire survey involving 45 to 65 year old academician from local universities. Descriptive analysis was performed to analyze the respondents’ perception and satisfaction towards product appearances. Finally, suggestions are made as a way forward to identify the product appearance attributes and where can be considered by designers, marketers or researchers in designing a product for ageing population. With the availability of this method and by understanding the needs of aging the researchers or designers, thereby can produce a quality and better product design requirements that meet and will fulfil the consumer needs. There is a need to study the ageing and the relationship to product development, specifically in the appearance of the product.

References

A. Veyisoglu (2010). The influence of product appearance

on perceived product quality in reference to washing

machines.

Berkowitz, Marvin. 1987. Product Shape as a Design

Innovation Strategy. Journal of Product innovation

Management 4(4):274–283.

Blijlevens, J., Creusen, M. E. H., & Schoormans, J. P. L.

(2009). How consumers perceive product appearance: The

identification of three product appearance attributes.

International Journal of Design, 3, 27–35.

Bloch, P. H. 1995. Seeking the Ideal Form: Product Design

and Consumer Response, in: Journal of Marketing, Vol. 59,

No.3, pp.16–29.

Bloom, D. E., Canning, D., & Sevilla, J. (2003). The

Demographic dividend: a new perspective on economic

consequences of population change.

Creusen, M. E. H., & Schoormans, J. P. L. (2005). The

different roles of product appearance in consumer choice.

Journal of Product Innovation Management.

doi:10.1111/j.0737-6782.2005.00103.

Crilly, N., Moultrie, J., & Clarkson, P. J. (2004). Seeing

things: Consumer response to the visual domain in product

design. Design Studies,25,547–577.

doi:10.1016/j.destud.2004.03.001

Desmet, P., & Hekkert, P. (2007). Framework of product

experience. International Journal of Design, 1(1), 57–66.

FÃ bregues, S. (@sfabreguesf). (2013). FÃ bregues, Sergi

(@sfabreguesf).

Idris, I., & Sudbury-Riley, L. (2010). The representation of

older adults in malaysian advertising. International Journal

of Aging & Society.

Iv, P. P., Of, E., Life, I., In, E., Aini, N. O. R., Idris, H. J., &

Abu, N. (2009). Kesan peningkatan jangka hayat di

malaysia, 1, 305–315.

Jamalludin, N., Md.hashim, A., & Zalay@zali, abdul aziz.

(2014). Customer choice of colour element in relation to

physical product appearances. Jurnal Seni Dan Pendidikan

Seni, 2, 118–130.

Khairul A.A., A., A.Zuhairi, A., & Nazlina , S. (2010).

Wealth Creation through Service Innovation Design in

Malaysia. International Joint Conference on Design Yonsei

University (p. 4). Wonju: KSDS, ADADA, KSID.

Lim, W., Xin, W., Sulaiman, N., & Baldry, D. (2013). A

conceptual framework for understanding the social care

facilities management audit (SCFMA) at the residential care

home for the elderly ( RCHFE ) in Malaysia. Proceedings of

nd International Conference on Management, Economics

and Finance, (October), 112–140.

Ong, fon sim, & Phillips, david r. (2007). Older Consumers

in Malaysia, 2(1), 85–117.

Downloads

Published

2018-03-07